Orders7 articles
- Pre-orders and titles not listed on the siteYes, you can pre-order titles before their release date right on the site. If a title isn't listed, email cs@bulkbooks.com or call 1-888-959-5153 and we can usually source it for y→
- Bestseller list reportingYes — all of our orders report to the New York Times and Nielsen BookScan bestseller lists.→
- Shipping time / delivery timelineGeneral orders are typically delivered within 10–14 business days from the date of purchase. If you need them sooner, we offer rush delivery (about 5 business days), with additiona→
- 25-copy minimum orderWe have a 25-copy minimum per title. Bundling each title into at least 25 copies is what lets us qualify for the wholesale discount and pass a much friendlier-than-retail rate on t→
- Shipping to Canada / internationalYes, we ship internationally, including Canada — but we can't guarantee delivery timelines once a shipment leaves the US, and international shipping has additional cost. The recipi→
- Book formats and availability (paperback, hardcover, etc.)Formats and editions are shown on each book's page. If you give me the title or ISBN I can look it up. For some titles we have to confirm live availability with the publisher — if →
- Drop-shipping / shipping to multiple recipients (fulfillment)Yes — we can ship to individual recipients as a fulfillment project. Pricing is the cost of the books plus about $6.95 per individual shipment, with roughly a three-week turnaround→
Payments5 articles
- Submitting a tax-exempt certificate (most common question)You can upload your tax-exempt certificate after the checkout process and tag the order as tax-exempt. You can also email the certificate to cs@bulkbooks.com and we'll apply it to →
- Purchasing with a Purchase Order (PO)You can order with a PO right on the site: 1. Create an account at bulkbooks.com (if you don't have one) 2. Find each book by its ISBN 3. Add them to your cart and start checkout 4→
- Accepted payment methodsWe accept all major credit cards, checks, and ACH transfers, plus purchase orders. For orders paid by check, we need to receive payment before the order ships.→
- InvoicesInvoices are system-generated and emailed to the account holder as soon as the order is placed. They include the order and item details (these also work for Amazon seller verificat→
- Charged more than the invoice? Card pre-authorization vs the final (tax-exempt) chargeYou were not charged sales tax. When the order was initially placed, a temporary authorization was put on your credit card that included sales tax. After we received your tax exemp→
Pricing2 articles
- Getting a quote / pricingHappy to help with pricing. If you give me the title or ISBN and the quantity, I can look up a rough estimate right now. For a formal quote our team can prepare one — just email cs→
- Coupons / discountsIf you sign up for our newsletter you'll get a welcome10 coupon. Be sure to log in to your account when you check out so the code applies.→
General2 articles
- Contacting a human / phone numberYou can reach our team at cs@bulkbooks.com or 1-888-959-5153, or I can connect you with someone right here in this chat.→
- Where are you located?Great question! We're BulkBooks.com, located in Franklin, TN — a wholesale book distributor. We don't have a physical storefront, but we partner directly with publishers who ship o→
Policies2 articles
- Returns / cancellationsThe prices on our site reflect a non-returnable rate, so orders are final and can't be returned. (We work as a broker — books ship directly from the publisher, so we don't restock →
- How sourcing works / new vs usedWe only sell brand-new books. We partner directly with publishers, who handle fulfillment for us, so we don't stock, buy, or store inventory ourselves.→